February 23, 2015

qualtrics.com: Hegel & Marx

Thesis -> Antithesis -> Synthesis
Hegel described the process of progress as beginning with a thesis, an antithesis emerging, and then a synthesis coming from the two. This process continues to repeat itself in all growth. qualtrics.com doesn't necessarily provide this experience for visitors. If there were areas for debate and conflict, users would be able to be a part of this progress and growth. I recommend an area where site visitors can critique or debate about Qualtrics as well as how to properly perform research.

Meaningful Work
Marx supported Hegel's ideas and added on the importance of labor fostering development and growth of the group. As individuals visit qualtrics.com, they should be able to grasp the vision for the entire company, not just the specific aspect they are interested in. The landing page has the phrase

Ask Questions.
Get Answers. Act Fast.


Viewers can probably get the idea that Qualtrics is all about collecting actionable insights but might not catch the vision that Qualtrics is trying to change the way people do research. If Qualtrics is truly trying to change the world in this regard, there should be a place that makes this clear to the visitor. This way they can see that though they are working on a specific aspect of research (customer satisfaction, market research, employee feedback, etc.), they are part of a movement to change the way everyone is collecting insights.

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